What do I do? Domain hosting company won't respond...?

I have all my info on netbunch.com and I can%26#039;t contact anyone to cancel it. They have been unavailable/my sites have been down for at least 2 months. So am I just going to have to give up my domain name?

They still have my credit card info...and my domain name...what to do?

What do I do? Domain hosting company won%26#039;t respond...?

Hopefully this is a learning experience.

Never use the same company as a host and registrar for your domains.

If you followed this rule, you could be up and running on a new host in a day or so. Then contact your Credit Card company and stop the automatic payments and all is behind you.

As it is, about all you can do is get a new domain if you are not listed and the administrator.

What do I do? Domain hosting company won%26#039;t respond...?

Have you tried all the numbers? Their site is still up so it seems someone is there.

If you can%26#039;t reach anyone at the the help numbers, try calling the sales number.

SALES CONTACTS

Sales by E-mail sales@netbunch.com

Sales by Telephone Toll Free: 1-877-467-8758

CUSTOMER SERVICE CONTACTS

Technical Support support@netbunch.com

Abuse abuse@netbunch.com

Management management@netbunch.com

DEPARTMENT CONTACTS

General Sales sales@netbunch.com

Affiliate Manager affiliates@netbunch.com

Customer Service support@netbunch.com

Technical Services support@netbunch.com

OTHER COMMUNICATIONS

Fax/Facsimile Fax: 1-201-520-1801

If they have truly vanished, or can%26#039;t be reached, tell your credit card company to stop the charges. If they are there, this will get them to call you.

Sorry can%26#039;t be of more help.

Other Replys:It sounds like your hosting company may have went under.

For name registrations, your hosting company may have been a %26quot;reseller%26quot; for a larger domain name registrar. Similarly, hosting companies often work through hosting resellers too.

Do a who-is type search to determine who the actual registrar is for your domain, then go to their website to access your domain name manager.

If you%26#039;re able to do that, all you have to do is sign up with another hosting company. Then change the DNS records (server IP addresses) using the domain manager at your current registrar so they point to your new hosts IP addresses.

IF you continue to get charged on your credit card, file with your CC company for a refund/charge-back. If your site has been down for two months, they certainly failed any sort of up-time guarantee.

PITA huh?

Other Replys:Just a word of caution re: M Hirsch%26#039;s last pargraph: actual domain registration companies called %26quot;registrars%26quot; will %26quot;take back%26quot; any domain name that%26#039;s gotten a chargeback and %26quot;lock out%26quot; any accounts whose first and last name matches that of the card. Registrars consider chargebacks as fraud, no ifs ands or buts.

There are only 2 sets of companies that can register and manage domain names: domain registrars themselves, and their %26quot;reseller%26quot; partners, especially hosting providers. Resellers do what their registrar partners tell them.

If netbunch put their information on the domain name%26#039;s registration record, then only legal advice can possibly help you. Unless you%26#039;re open to getting a new domain name and starting from scratch.